EULA – CSC 2010-11-17
Diagnostic Software. Use of the Diagnostic Software by the support representative does not
require any additional payment by you.
3.5. Usage Statistics. Comodo may collect usage statistics that will enable Comodo to adjust our
user interface (UI) and user experience (UX). The usage statistics may include: Operating
System informaiton, Monitor Resolution, Font Info, Windows AERO status, Desktop DPI,
Language, User hardware id, Application Start timestamp, Application End timestamp,
Control ID, type of control, Event, type of event, Position on Screen, timestamp; Full inventory
of installed applications, files and registry created by each installed application, Update
management for all installed Comodo products.
3.6. Recording of Services. Comodo may monitor and record any remediation services provided.
Comodo may release recorded information for any of 1) satisfying a law, regulation or
government request, 2) operating the remediation services properly, or 3) protecting
Comodo’s business reputation, software, or customers.
3.7. Payment. If Comodo is able to connect to your computer but is unable to restore a qualifying
computer’s functionality and remove the malware, Comodo shall, subject to the Guarantee
Limits and at sole discretion, pay for Comodo’s choice of 1) the cost of having a third party
provider repair the computer or 2) for a replacement computer. If Comodo chooses to repair
the computer, Comodo will provide instructions on where the computer may be delivered for
repair. If the repair facility is greater than 20 miles from your physical location, Comodo shall
pay the cost of mail delivery of the computer but you shall pay any applicable shipping
insurance costs. You bear all risk of loss during shipping to or from the repair facility. If the
repair facility is unable to restore the computer’s operating functionality before the end of the
fifth business day after the repair facility’s receipt of the computer, Comodo shall pay you,
subject to the Guarantee Limits, the fair market value of each qualifying irreparable computer.
4. Personal Internet and Identity Coverage. Comodo’s personal internet and identity coverage plan
(“ID Protection”) is offered to customers who register for the services and become a member of the ID
Protection policy. Only one customer may register per license key. The terms of ID Protection are
governed by the summary description.
5. Ownership
5.1. No Ownership Rights. The Products are being licensed, not sold. Comodo retains all
ownership rights in and to all Products, including any intellectual property rights therein.
5.2. Copyright. The Products contains material that is protected by United States and foreign
intellectual property laws, including copyright, trade secret, and patent law. All rights not
granted to you herein are expressly reserved by Comodo. You may not remove any copyright
or other proprietary notice of Comodo from the Products.
5.3. Content. Content, including files, links, images, and text, made available or accessible
through the Products is the sole responsibility of the person or entity from whom it originated
and is the property of the applicable owner. This agreement does not give any rights to such
content. Comodo does not endorse any such content. You accept all responsibility for
security risks and any damage resulting from any content viewed or accessed through the
Products, and Comodo is not responsible for any damage or loss caused by your use or
reliance on any of the content, goods or services, or information available through third party
sources regardless of how presented.
5.4. Submissions. Any communications sent to Comodo are the property of Comodo or its
affiliates. Unless stated otherwise herein, submissions are not considered confidential, and
Comodo is not liable for any use or disclosure of a submission. Except as noted herein,